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Privacy Policy

This Privacy Policy describes how we use your personal information. John McNeil Funeral Directors are committed to ensuring the privacy of our customers and users of our website. This policy may change occasionally so please check this statement regularly for any updates that may affect you.

The information we collect

We collect personal information from you through your communications with John McNeil Funeral Directors. This includes when you contact us by telephone, submit details via the contact form on the website and any e-mails that you send us.

Our website uses the Google Analytics cookie to track your use of the website in order that we may improve the overall user experience. No personal information is automatically collected or stored by our website.

Any personal information you have submitted online, via enquiry form or e-mail, is delivered to us by e-mail and is stored locally in our Dalrymple Street office.

What we do with your information

We use the personal information that you provide us with to answer your enquiries to provide you with the information you have requested.

We will only ever contact you by telephone or e-mail, with your permission, if we have a query or information regarding an enquiry you have made to us.

Who we share information with

We will not share any information we store about you with any third party.

Compliance with law

We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject.

Your rights

You have the right to ask for a copy of the information held by us in our records. You also have the right to require us to correct any inaccuracies in your information.

If you have any concerns about the information we hold about you, you can email us at info@jmfd.co.uk.